Terms of Service

These terms of service cover www.ilovewine.cz. Please contact us if there are any questions you may have regarding the information below.

Acceptance of Terms

By using ilovewine.cz you agree to be legally bound by these terms, which shall take effect immediately on your first use of ilovewine.cz. If you do not agree to be legally bound by all the following terms please do not access and/or use ilovewine.cz.

User Obligations

You agree not to do any of the following while using the ilovewine.cz site:

  • Intentionally or unintentionally violate any applicable law or regulation.
  • Access, tamper with, or use nonpublic areas of the ilovewine.cz Site or ilovewine.cz's computer systems. Unauthorized individuals attempting to access or tamper with these areas may be subject to prosecution.
  • Frame or link to the ilovewine.cz Site except as permitted in writing by ilovewine.cz.

Use of ilovewine.cz

You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use ilovewine.cz content in any way except for your own personal, non-commercial use. You also agree not to adapt, alter or create a derivative work from any ilovewine.cz content except for your own personal, non-commercial use. Any other use of ilovewine.cz content requires the prior written permission of Sante Holding, s.r.o.

Intellectual property

The names, images and logos identifying ilovewine.cz and its products and services are subject to copyright, design rights and trademarks of Sante Holding, s.r.o. Nothing contained in these terms shall be construed as conferring by implication, estoppel or otherwise any license or right to use any trademark, patent, design right or copyright of Sante Holding, s.r.o. or any other third party.

Returns and Exchanges

If for any reason you are dissatisfied with your order, please contact us within 30 days of receipt of your order. We can only accept returns of unopened merchandise.

Cancellation Policy

If you wish to cancel or change a recently placed order, we will do everything possible to honor your request. However, once your order has been submitted to our fulfillment facility and is being processed or already shipped out, it cannot be cancelled or revised.

Gift certificates and Coupon

In order to redeem a Gift Certificate or Coupon, enter the code in during Checkout within the Shopping Cart and click Submit. Only one promotion code can be used per order.

Vintage Substitution Policy

We reserve the right to substitute a vintage in the rare event that the vintage of your order has sold out. However, we will only do so if we feel that it is an equal or better vintage.

Applicable Law

These terms shall be governed by and interpreted in accordance with the laws of the Czech Republic.


Gift certificates

Please your friends or colleagues and buy a gift certificate for wines from ilovewine.cz!

Visa and Mastercard accepted